Viewing summarised; boundary question researched for Daniël
Notuly understands 90+ languages; your report comes in Dutch or English.
N.
Notuly.Nice to meet you. Ask away.
Frequently asked questions
Notuly for estate agents
AI for estate agents: capture the viewing.
Notuly captures viewings, market appraisals and client conversations and writes the meeting report automatically. It's in your inbox before you drive off, so no more evening write-ups.
Available on macOS, Windows, iOS and Android.
Used by people at these organisations.
Speakers
NNora
BBjörn✦ Recognised by Notuly
+Add who you heard
Number of speakers−2+
Automatic speaker recognition, without storing any voices.
GDPR-compliantEU hosting · AmsterdamNo AI trainingNo audio kept
GDPR-compliant, EU hosting, no training on your data.
The bottleneck
Where your time leaks away.
The time doesn't leak during the viewing but after it: typing up what was discussed and what was promised.
AI for estate agents is software that takes repetitive work off your hands: property descriptions, lead follow-up, and capturing what you discuss during a viewing or a client conversation. Most of it makes you faster up front. One category does something different: it captures what was said inside the property, the part that normally lives in your head until you sit down at your laptop that evening.
Take Nora. Three viewings, a market appraisal with a seller, a buyer on the phone in between. Something falls out of every appointment: a question about the boundary, a promise about what's staying, an agreement on the next step. He remembers half of it and writes down half of it. The rest he reconstructs in the evening.
A viewing takes twenty minutes to an hour; the report comes on top of that, often not until later in the day. A promise you forget to write down no longer exists later on. And that's not a once-a-day problem: it happens at every appointment.
The overview
What kinds of AI tools are there for estate agents?
AI for estate agents falls roughly into six categories, each covering a different part of your day. Below are the common types, whichever brand you end up choosing.
- Text generatorsTurn a property's features into descriptions and listings for Funda, the Dutch property listings site. Useful if you write a lot of descriptions and want to publish faster.
- Lead generation and valuationValuation widgets and data tools that turn addresses into price indications. For agents who want more leads from their website.
- ChatbotsAnswer questions about your listings, including outside office hours. Helpful if you keep getting the same questions about the homes you're selling.
- Virtual tours and imagery3D walkthroughs, floor plans and photo editing. For anyone who wants a property to look its best online.
- Scheduling and CRMBook appointments, score leads and automate follow-up. For anyone tired of switching between separate systems.
- Conversation and viewing reportsTurn a recording into a report with the agreements in it: a viewing or appraisal report. For anyone who wants a record of what was said on the spot. This is the category Notuly sits in.
Most of these tools make you faster before you leave the office. If your time mostly leaks away up front, in text, imagery or leads, a tool from that category will help you more. And if you rarely have conversations worth keeping a record of, a reporting tool won't earn its keep.
To be clear: Notuly is not estate agency software. It doesn't write Funda listings, doesn't do valuations and won't replace your CRM or your transaction system. It captures the conversation and delivers the report you work from, alongside the software you already have.
In practice
Three moments in an estate agent's day.
On an ordinary day you have a handful of conversations where the real work happens. In all three, the value is in what gets said, and that normally goes unrecorded.
The viewing
You show people round, answer questions about the roof and the boundary, and make promises in passing. Normally you reconstruct in the evening what you said to whom; now the report of what was asked and promised is already in your inbox.
Ready before you drive off.
The market appraisal or valuation
You walk the property with the seller and discuss its condition, their wishes and the price expectation. Instead of scribbling while half-listening, you get a structured report with the agreements on the approach, and your hands stay free.
Your attention stays on the seller.
The buyer or client meeting
With a buyer or a client, you agree on conditions, next steps and expectations. The report puts the decisions and action points, who does what by when, in everyone's inbox, even when each of you remembers the conversation slightly differently.
Everyone works from the same picture.
When things go wrong later
What you say out loud counts.
In a dispute over the sale of a home, the estate agent's duty of disclosure outweighs the buyer's duty to investigate.
An estate agent who can't show what they said during the viewing is on shaky ground. A selling agent has to alert the buyer to anything that matters, and when that happens verbally without being written down anywhere, it's hard to prove later.
That's why lawyers and dispute-resolution bodies keep pointing to the same thing: record what was said, because it strengthens your position on evidence. In practice, cases turn on whether a statement matches what later appeared in the questionnaire or the brochure, and on who can show what was said at the viewing. So the report of a viewing isn't paperwork to catch up on in the evening: it's your evidence of what you did and didn't promise.
General information, not legal advice. Based on guidance from the Autoriteit Persoonsgegevens, the Dutch data protection authority, on recording conversations, and on Dutch case law on estate agent liability (in Dutch).
How it works
Just your phone. That's all it takes.
You're having the conversation anyway. Reconstructing and writing up afterwards is the part you can make disappear.
Press record
Phone in your pocket or on the windowsill, and press the record button. If the conversation is confidential, say briefly that you're recording so the report is accurate.
Run the viewing
Show people round and answer their questions, as always. Notuly listens and recognises who's speaking: up to 32 speakers in a single conversation, so you can see later who said what.
The report in your inbox
Press stop. Within ten minutes the report is in your inbox, with the questions, promises and next steps. You read it through, adjust it and decide what happens next: forward it or file it.
We don't store your conversations.
The audio is deleted within a minute of processing. Once your report has been sent, we no longer hold your data. What we don't keep can't leak.
Our own servers in AmsterdamAn ISO 27001-certified data centre. Your data never leaves the EU.
Our own AI modelSelf-hosted in the EU. No Big Tech anywhere in the process.
No training on your conversationsWhat's said stays yours.
Data processing agreement (GDPR)Available to organisations, on Team and above.
We work in line with:
ISO 27001.
We work in line with ISO standards. Our data servers run in an ISO 27001-certified data centre in Amsterdam.
A template for every conversation.
Viewing, market appraisal, valuation or buyer meeting: Notuly recognises the conversation type and picks the form that fits. Empty sections simply drop out. On Team and above, your agency builds its own templates with its own branding.
Book a demo9:41
Step 1 / 2
On all your devices
Also on macOS and Windows.
Meeting on Teams, Zoom or Google Meet? The desktop app takes the notes straight from your laptop. And the iPhone and Android apps capture every conversation on the go.
Choose your plan.
Starter
Free
- 3 conversations per month
- 60 minutes per recording
- Report with summary and action points
- Conversation type detection
- Dutch servers, nothing kept
Pro
€9.99 / month
- Everything in Starter
- Unlimited conversations
- Unlimited recording length
- Up to 32 speakers
- Word file (.docx)
- Choose from the Notuly templates
Team
€10.99 / licence / month
- Everything in Pro
- Your own branding in the Word file
- Create your own templates
- Team management with roles
- One central invoice
- Priority support
- Data processing agreement
Fourteen days free
Enterprise
Custom
- Everything in Team
- Personal account manager
- SSO (single sign-on)
- Custom DPA
- Volume discount
Starter & Pro: prices incl. VAT · Team & Enterprise: prices excl. VAT
Questions.
Which AI tools are useful for estate agents?+
Estate agents can choose from AI tools for property descriptions, lead generation and valuation, chatbots, virtual tours, scheduling and CRM, and for capturing conversations. Which one is useful depends on where you lose time. Most make you faster up front; to keep a record of what was said on the spot, you use a conversation or viewing report tool.
Can I record a viewing?+
In the Netherlands you may record a viewing or client conversation you take part in yourself. If you record it to create a report, tell those present beforehand, because a recording is personal data under the GDPR. With Notuly you simply put your phone down and receive the report in your inbox afterwards.
Does it work without a laptop?+
Yes, your phone is all you need. Keep it in your pocket or put it on the windowsill, record, and the report lands in your inbox. There's nothing to type during the viewing.
Is client data safe?+
Yes. Processing runs on our own servers in Amsterdam and your client data never leaves the EU. Your conversations are never used for training, and the audio is deleted within a minute of processing. What remains is the report, which you keep.
What does it cost?+
You start free with three conversations per month; after that you pay per licence. The current prices are further up this page. An agency pays per agent who uses it, not for a platform up front.
How do I capture a viewing or market appraisal?+
You record the conversation with your phone and have it turned into a report with the points discussed and the agreements made. With Notuly that report is in your inbox within ten minutes of finishing, with the speakers separated. You read it through and keep it with the file.
Am I allowed to record a client conversation under the GDPR?+
Yes, provided you have a legal basis and tell the client beforehand that you're recording and why. A recording is personal data, so mentioning it in your terms or on your website isn't enough; you say it at the start of the conversation. Afterwards, keep the report, not necessarily the audio.
Why should I keep a record of what I say during a viewing?+
Because in a dispute the estate agent's duty of disclosure outweighs the buyer's duty to investigate, and you then need to be able to show what you said. A report of what was asked and promised strengthens your evidential position. It isn't paperwork, it's your proof of what was said at the viewing.
How do the costs scale for an agency?+
Pricing is per licence and you start free. An agency pays per agent who uses it, not for a big platform up front; the current prices are further up this page.
What is the risk for the agency?+
The biggest risk isn't in the tool but in the absence of a record, leaving you in a weak evidential position when it's unclear afterwards what was said on the day. The tool reduces that risk by keeping a consistent record; you stay in control by reading every report through.
Where is our client data held?+
In the Netherlands, on our own servers in Amsterdam, with no training on client conversations. A data processing agreement (GDPR Article 28) is arranged centrally for the whole agency, on Team and above.
How do we keep it consistent across the agency?+
Every agent works the same way with the same report structure, so a report doesn't depend on who did the viewing. On Team and above you also build your own templates with the agency's branding.
Notuly captures viewings, market appraisals and client conversations and writes the report automatically. You have the conversation; within ten minutes the report is in your inbox. Processing runs on our own servers in Amsterdam, the audio is deleted within a minute of processing and your conversations are never used as training data. For agencies there's a data processing agreement under the GDPR, available on Team and above.
Keep your attention on the client. Notuly takes the notes.
Let Notuly capture your next viewing and see what lands in your inbox afterwards. Three conversations free, no payment details needed.
Read next
More on capturing conversations.
This page is about AI for estate agents as a profession. If your day revolves around sales conversations and follow-ups, read how Notuly for sales captures every client conversation.
Unsure about the rules? At can you record a meeting? you'll find out when it's allowed and how to announce it properly. And if you'd like to weigh the cost against hiring a minute taker, we do the sums at what does a minute taker cost?