Help
How can we help?
Type your question, or pick a topic.
Popular: password · pause a recording · cancel Pro
9:41
Recording
Report titleE.g. Team meeting
01:24
iPhone microphone
Try it: tap Pause. Nothing is recorded.
Pick a topic.
Getting startedAn account, the app and your first recording.6 articles →RecordingStarting, pausing and stopping.10 articles →The reportWhat’s in it and how to adjust it.7 articles →TemplatesA set format for your report.4 articles →Sharing and exportingWho gets the report and what the Word file looks like.3 articles →Account and billingPassword, subscription, cancelling and invoices.8 articles →Team and administrationInviting colleagues, roles and licences.6 articles →For ITInstalling and rolling out in your organisation.6 articles →TroubleshootingWhen something isn’t working.6 articles →
Popular articles.
- Start, pause and stop a recordingPausing, stopping and ending are three different things.→
- Reset your passwordYou get a link that is valid for 60 minutes.→
- Record an online meeting with the desktop appTeams, Zoom or Google Meet, with no bot in the meeting.→
- Share the report with the participantsAfter the conversation, choose who gets the report.→
- Create your own template in the team portalYour own form for the report, with the template builder.→
- Cancel your subscriptionWhere you cancel depends on where you got Pro.→
56 articles in 9 topics.
More help
Still stuck?
Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.