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Account and billing.
Signing in, your password and email address, the three free conversations, getting Pro or cancelling, and your invoices.
All articles.
- Change your email addressConfirm the new address via the email.→
- The three free conversations a monthHow the limit works and when it renews.→
- Get Pro, and what changesUnlimited conversations and the Word file.→
- Cancel your subscriptionWhere you cancel depends on where you got Pro.→
- Invoices and VATWhat you pay, with or without VAT, and how to get an invoice in your company’s name.→
- Delete your accountWhat happens to your data then.→
- Change your payment detailsA new card or account, or a payment that failed.→
Other topics.
Getting started · Recording · The report · Templates · Sharing and exporting · Team and administration · For IT · Troubleshooting
More help
Still stuck?
Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.