I see ‘You logged in with the wrong login method’. What now?

The message names the method that works, such as Google. Go back and choose it.

I see ‘The email address or the password is incorrect.’ What now?

Check the email address. Use your Notuly password, or set a new one as in steps 4 and 5.

Log in with the address the invitation was sent to.

The email address of your Google or Microsoft account isn’t confirmed yet. Confirm it there, then try again.

When it still doesn’t work after a few tries. Then email team@notuly.nl yourself, with the message you saw and your device.

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Help · Troubleshooting

It’s usually the login method or the password.

Applies toMacWindowsiPhoneAndroidUpdated on 24 October 2026

Short answer

1Tap Log in at the bottom.
2Choose the same login method you used to create your account.With Microsoft or Google, you complete it in your browser.
3Did you choose a password back then? Then tap Log in with email.Enter your Notuly password, not the one for Microsoft, Google or your mailbox.
4Can’t remember it? Tap Forgot password?
5Tap Send the link.Open the link in the email and choose a new password.

I see ‘You logged in with the wrong login method’. What now?: The message names the method that works, such as Google. Go back and choose it.
I see ‘The email address or the password is incorrect.’ What now?: Check the email address. Use your Notuly password, or set a new one as in steps 4 and 5.
I see ‘This invitation is for a different email address.’ What now?: Log in with the address the invitation was sent to.
I see ‘Confirm your email address with Google or Microsoft.’ What now?: The email address of your Google or Microsoft account isn’t confirmed yet. Confirm it there, then try again.
When should I report a problem?: When it still doesn’t work after a few tries. Then email team@notuly.nl yourself, with the message you saw and your device.

Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.