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    More about recording

    Help · Recording

    Recording without a connection.

    On your phone without signal, on your computer when the connection drops.

    Applies toMacWindowsiPhoneAndroidUpdated on 24 October 2026

    Short answer

    Phone
    recording works without signal too
    Computer
    start with a connection, after that it may drop
    Sending
    once there is a connection and Notuly is open

    On iPhone and Android.

    1. 1Tap Start recording.This works without signal too. The home screen then shows that there is no internet connection.
    2. 2Stop the recording as usual.With Stop recording and then End recording.
    3. 3Finish the recording.Without a connection, you see ‘Waiting for a connection’. Your choices are saved.
    4. 4Open Notuly as soon as you have a connection again.Then the report is sent automatically.

    Questions.

    Does Notuly have to be open to send?
    On your phone, yes. Open the app once you’re connected again, and the report is sent automatically.
    Does a recording without a connection count towards Starter?
    Yes. It counts as a conversation when it is sent. If you’ve already reached your limit by then, you see ‘You’ve reached your conversation limit.’

    More help

    Still stuck?

    Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.