Help · The report
What happens to your recording afterwards.
What Notuly deletes, what it keeps and where your report is.
Short answer
- The recording
- the audio is deleted within a minute of processing
- The report
- in your mailbox and in the recipients’ mailboxes
- Where
- through Dutch servers, in Amsterdam, and data never leaves the EU
- Training
- no, never
Notuly passes data through, it is not an archive.
Questions.
- Can I listen to the recording again later?
- No. The audio is deleted within a minute of processing. Notuly also has no button to save or forward the recording.
- Can I ask for the transcript later?
- No. The transcript only comes as an attachment to the email with the report. If it was on, you already have it.
- Does Notuly train its AI on my conversation?
- No, never. Your conversations are not used as training data and are not for sale.
- Can Notuly write the report again?
- No, the recording has been deleted by then. If you want to change something, edit the Word file. It comes with Pro, Team and Enterprise.
More help
Still stuck?
Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.