Help · The report
Find an old report.
Your reports are in your mailbox, not in the app.
Short answer
- Where
- in your mailbox, not in Notuly
- Search for the sender
- team@notuly.nl
- Or for the subject
- ‘Report:’ with the title and the date
- Attachments
- the Word file and the transcript, in the same email
Questions.
- Can Notuly send an old report again?
- Not from the app. If a colleague also received the report, ask them to forward the email.
- I can’t find the email anywhere. What now?
- Check your spam folder, and the mailbox of the address you use Notuly with. More is in The report hasn’t arrived.
- How long is a report kept?
- As long as you keep the email. Notuly passes data through, it is not an archive.
- Can I see my reports on another device?
- Yes, wherever you read your email. The report isn’t tied to the app.
More help
Still stuck?
Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.