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    Help · Team and administration

    Assign licences, and what Team free is.

    A licence is what you buy, a user is who gets it.

    Applies toWebPlanTeamEnterpriseUpdated on 24 October 2026

    Short answer

    Team
    from 2 licences, Enterprise from 50
    Assigning
    with Mag opnemen (may record), next to a colleague’s name
    Adding or removing
    the owner, under Facturatie (billing)
    Notuly Team free
    one conversation per month per user

    In the team portal.

    1. 1In the team portal, click Facturatie (billing).
    2. 2Raise the number under Aantal licenties (number of licences).Only the owner can change the number of licences.
    3. 3Confirm with the button below it.Above it you see the new total per month or per year.

    Questions.

    What can my team do with Notuly Team free?
    Each user can record one conversation per month. You can’t invite colleagues, create sub-teams or change the house style then. In the app, a user can ask the administrator for an upgrade.
    How do I turn Team back on?
    The team portal then shows a message with Upgrade nu (upgrade now). That reactivates Team, and your team carries on where it left off.
    Can I remove licences?
    Yes, as the owner, under Facturatie (billing). You can’t remove licences that are in use, and Team keeps at least 2 licences.
    Why can’t I change the number of licences?
    Only the owner can. If a Notuly partner handles your billing, you order extra licences from that partner.
    How does it work on Enterprise?
    There, Notuly adjusts the number of licences for you. Email team@notuly.nl.

    Related articles.

    More help

    Still stuck?

    Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.

    Email team@notuly.nl →