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    Help · Team and administration

    Request the data processing agreement.

    Available on Team and above.

    Applies toMacWindowsiPhoneAndroidWebPlanTeamEnterpriseUpdated on 24 October 2026

    Short answer

    For
    Team and Enterprise
    Request
    from team@notuly.nl
    Contracting party
    Scolutions B.V. in Deventer
    Enterprise
    a custom data processing agreement is possible too

    Questions.

    What’s in it?
    What Notuly processes your data for, how long it’s kept, which parties Notuly uses and what happens in a data breach.
    Where is the data processed?
    Only within the EEA. The servers are in Amsterdam; backups of account data are in Rotterdam.
    Which parties does Notuly use?
    They’re listed in an annex to the agreement. You can request an up-to-date list from team@notuly.nl.
    How long is account data kept?
    Notuly deletes it within 30 days of your account being deleted. Invoice data is kept for seven years, because the law requires it.
    How do I get a custom data processing agreement?
    That’s possible on Enterprise. Email team@notuly.nl or, as the owner, choose the button under Enterprise in the team portal, under Facturatie (billing).

    More help

    Still stuck?

    Email us and tell us what you use: Mac, Windows, iPhone or Android.Or open Settings in the app (the cog) and choose Report a problem.